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Policies and Procedure in the News January 2013

Policies and Procedures around the web.  What do you see on the Internet? Britain should scrap IFRS accounting standards, MPs told Telegraph.co.uk Prof Fearnley said she was “shocked” that regulators...

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What is ISO?

In the old days of Kodachrome film (before digital cameras) ISO was used as a measure of how receptive your film is to light as indicated by the numbers – 100, 200, 400, 800 for film speed. A lower...

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Which Social Media for Your Business?

We started talking about Twitter.  Next up for your social media strategy are Facebook, Pinterest, and Linkedin.  Together they represent important social media destinations for your business.  With so...

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Purpose of A Policies And Procedures Manual

Your office policy and procedure manual contains your company’s best practices that define your systematic approach to implementing business policy expectations, plans, and work routines — also known...

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How to Organize Your Policies and Procedures Manual

Careful organization of your policies and procedures manual will be vital to its readability and usefulness.  In deciding how you will organize your procedures manual, you need to be concerned with how...

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Who Uses a Policy And Procedure Manual?

In practice, policy and procedure manuals are distributed and used by different personnel throughout the company.  They help to empower individuals to take action and make decisions, without the need...

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Writing Your Employee Handbook

Your Company Employee Handbook is utilized to present office policies to your employees.  It is your company’s way of informing employees of company expectations, workplace guidelines, and the fair and...

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Policy and Procedure Manual Format

The format and appearance of your policy and procedure statements are just as important as the organization and content of the policy and procedure manual.  A business manual that is appealing to the...

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Communicating with Your Policy Procedure Manual Audience

An effective policy procedure manual is clearly written and easily understood by all the employees in your organization.  Remember that the objective of your policy procedure manual is to improve the...

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Office Policies and Procedures Manual, Recipes for Success

Every company needs an office policy manual of some kind.  Everyday issues arise within the workflow of your business processes that requires a consistent methodology.  A repeatable response that...

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What is Business Process Management?

Everyone will tell you what their business processes are in their company.  Identifying the top 10 core business processes is the easy part.  Defining, measuring and managing your business processes is...

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Process Approach to Business Process Management

Business process management (BPM) uses the process approach to achieve planned results, objectives, and your strategic vision.  If you manage what you measure, then the process approach to business...

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Employee Relations is About Retention

The most important elements in employee relations are: Ensuring that employees are paid a fair wage for their efforts, combined with a benefits package that compares favorably with standards for...

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What Process Approach Questions are Used for a Process Audit?

The PDCA process approach is used for business process planning, Business Process Management (BPM), and for business process auditing as well.  Process auditing is focused on determining process...

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What is Your Accounting Procedure for Period-End Review & Closing?

The financial statement is the most important management tool for the CFO and Controller.  It is comprised of the balance sheet and the income statement.  Developing a consistent process for closing...

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Who Uses Business Process Management?

No it is not a trick question.  Who are the ones managing your business processes? Understanding who uses Business Process Management (BPM) is critical to managing business processes.  Who uses BPM in...

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What Are Policies and Procedures-SOP?

An important aspect of any quality system is to work according to clear-cut Standard Operating Procedures (SOPs). An SOP is a policy and procedure document which describes the regular recurring...

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Getting Policies and Procedures ‘Done’

Creating and maintaining a definitive set of policies and procedures represents a significant investment of resources. To make these activities as routine and painless as possible, organizations are...

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KPI Business Metrics – Do They Work?

Business dashboards, scorecards, or flash reports may change over time. A typical scoreboard will be revised six or seven times before it is contains the right, meaningful and measurable Key...

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Are Your Policy Procedures Too Long?

What is the right length for your policies and procedures documents?  Most authors don’t write short standard operating procedures (SOP).  But creating very long procedures of 50, 70 or more pages is...

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